RMA Request Form So easy to make an RMA requestThis page is reserved for existing GenPOS customers, as well as our authorized Eclipse™ resellers and partners only.If you are a business owner or user of the equipment and software, please contact your POS reseller for assistance with Eclipse™ products. We encourage you to familiarize yourself with our terms and conditions regarding merchandise return requests before making your request. Download the guidelines RMA Request Form Please allow 2-3 business days to receive your RMA number. The RMA # is essential for all returns.Please enable JavaScript in your browser to complete this form.Please enable JavaScript in your browser to complete this form. facture dans que Do you agree to pay the diagnostic fee of $30 (peripherals), $60 (systems), or $200 (tablets), depending on the equipment, in the event that the equipment is deemed non-defective by GenPOS, that the warranty does not apply, or that you refuse the work, as applicable? *YES, I accept the fees as the case may be.Your Name (required) *Your email (required) *EmailConfirm EmailCompany (required) *Phone Number (required) *Return Adress (if different)Product (required) *Serial Number (required) *Original Invoice NumberDescribe the issue (required) *Envoyer / Submit
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